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Thursday, January 15, 2009

Day Ten - Make the Library Your New Year's Resolution

I cannot believe it's mid-January already - we just got started! Still, right smack in the middle of things is the perfect time to remind you: we want to hear from you, too. Our new Web site makes it easy for you to get in touch with us, even with very specific questions.

On every page of the Library Web site, there is a pull-down menu that reads, "How Do I...?" (it's up in the top right hand corner). The third item in that menu is "Contact the library." You'll also find "Email Us" and "Contact Us" links scattered throughout the whole site. We want it to be as easy as possible for you to get in touch with us. The "Contact Us/the library" links will take you to a page with many options: information on stopping by in person, sending a letter, calling us or emailing us. You can contact any member of our Library administration, along with specific departments such as Youth Services or Reference.

You can also contact us through our various blogs - just post a comment and we'll post one in reply. If, however, your concern is private or you need a private response, better to use email or another form of contact.

The important message is: we appreciate your time, your support and your feedback. As I was helping to design the new Web site, I really wanted to make the Library more "transparent," so you could easily find information about who we are, what we do and how to contact us. Whether it is a comment, concern, suggestion or question, we want to hear from you, so please contact us. And stay warm out there!

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